Hannah has complex learning disabilities and always found day centre environments difficult. “We encouraged Hannah to go outside and go for a walk but were always unsuccessful,” says a family member. “It was the hardest decision for us to allow her to live independently.”
Hannah moved into a shared house managed by Certitude. Working with her family and Certitude staff, Hannah created her own person-centred support plan aimed at reducing instances of distress and improving communication. Hannah’s confidence has grown immensely. She visits the cinema, takes part in cooking classes and enjoyed her first meal in a restaurant with her family since she was four years old. She was even able to attend her sister’s wedding.
“The staff have been great in supporting both Hannah and her family,” enthused a family member. “Hannah has always had a lot of potential and now she is able to flourish.”’
Hi, my name is Bina Lad and I am the Referral Coordinator for Certitude. We offer a range of opportunities for people with learning disabilities, mental health support needs and autism.
I will be the first point of contact for families when they get in touch with Certitude (when they are looking for opportunities). I will assist in visits to opportunities, help complete assessments and signpost people to relevant departments.
You can get in contact with me via email at firstname.lastname@example.org or call 020 8772 6222.