Home / What we do / Solidarity in a Crisis
Solidarity in a Crisis is a peer delivered emotional listening support service for people going through very difficult life events and experiencing feelings of emotional or mental health crisis.
We provide three services:
We provide support to anyone who lives in Lambeth, Southwark or Lewisham. See the descriptions of each service for eligibility and referral details.
We are not qualified therapists but are trained to support people in a crisis short-term.
Co-designed and co-delivered by people with lived experience of mental health needs, addiction recovery or carers, the team helps to promote recovery and enhance feelings of belonging and hope to those in distress; while helping to prevent people reaching crisis point.
Our three services all provide non-judgmental emotional listening support, they:
We are not an advocacy or befriending service.
Our out of hours crisis helpline provides peer support over the phone for adults experiencing a mental health crisis.
The helpline is open:
Freephone: 0300 123 1922
The Harbour
cafe provides a relaxed, non-clinical setting for Lewisham residents who are in
distress and need to talk to someone face-to-face.
The Harbour
cafe is open seven days a week, from 10 am to 2am.
Due to
COVID-19 restrictions we can support up to three people at the same time in the
cafe for a maximum of two hours per person. Once we have received your referral
you can just turn up. You do not need to make an appointment.
The Harbour
cafe is inside Lewisham Hospital, opposite the Ladywell Unit in the Purple
zone. The service is available to all Lewisham residents on referral basis and
they can visit us every day for up to three weeks from referral.
If you have
any questions, please email outofhours-solidarity@certitude.london or phone 020
3192 6722.
The Harbour
crisis cafe is a partnership between Certitude, University Hospital Lewisham
and South London and Maudsley NHS Foundation Trust.
Our Community team are trained to support people in a crisis short-term and provide a safe space for people to talk about the difficulties they are experiencing.
Due to COVID-19 restrictions we are not able to meet face-to-face at present, but we offer telephone or video calls between 9am and 6pm.
The Community team can offer individuals a course of three to six one-to-one sessions.
For more information please email: siac@certitude.london
Individuals must be referred to the Community team or Harbour cafe by a professional (this includes GPs, key workers, IAPT services, A&E, or other organisations and charities).
Individual must also:
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