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Solidarity in a Crisis

Out of hours peer-support over the phone

Need help? Feeling in a crisis? Don’t know where to turn? We can help. Solidarity In A Crisis is an out-of-hours phone and in-person support service run by people who know what it’s like to be where you are now.

Talk to us

Freephone: 0300 123 1922
Text: 0788 9756 087 or 0788 9756 083
Email: outofhours-solidarity@certitude.org.uk

Opening hours

Our crisis hotline is open from:
Monday to Friday: 6.00pm – 12.00am
Saturday and Sunday: 12.00pm – 12.00am

We can help. We’ve been there. All of our Peer Supporters have lived experience. “I think lived experience is crucial. It makes you more accepting of people’s circumstances and more sensitive to their needs. You are more likely to have the vocabulary, tools and skills required to talk someone through a situation if you have been through something similar yourself” – Manju, a Peer Supporter for Solidarity In A Crisis.

Our aims

  • To reduce isolation during out-of-hours by providing support that is respectful and non-judgemental
  • To support people using the empathy and knowledge gained through lived experience
  • To support the person in distress before they reach crisis point, and help guide them towards appropriate professional support if necessary