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Solidarity in a Crisis

Who are we?

Solidarity in a Crisis is a peer delivered emotional support service for people going through very difficult life events and feelings of emotional or mental health crisis. We provide three different services:

  •  The Out of Hours Crisis Helpline is offering phone support and is run during week-day evenings and over the weekend.
  • The Community team provides face-to-face support in the local community from Monday to Friday until 6pm. However, due to Covid we provide 1-2-1 phone and video call support at present.
  • In Lewisham we run The Harbour Mental Health Crisis Cafe, a safe space providing face-to-face listening support to all Lewisham Residents, from 10am-2am in the morning.

We provide support to anyone who lives in Lambeth, Southwark and Lewisham. We are not qualified therapists but are trained to support people in a crisis short-term.

Co-designed and co-delivered by people with lived experience of mental health needs, addiction recovery and carers, the team helps to promote recovery, and enhance feelings of belonging and hope to those in distress; whilst helping to prevent people reaching crisis point. 

By listening empathically and non-judgementally, we support people to get to the other side of a crisis and we can also point you in the direction of helpful agencies and organisations near to you.  We support people who have been referred to us by Health Care Professionals, social services and other agencies. 

Solidarity in a Crisis was developed in Lambeth in 2013 and our parent organisation is a charity called Certitude. Since 2013 we have expanded into Southwark and Lewisham.  

Out of hours peer-support over the phone

The Out of Hours Crisis Helpline is a short-term peer lead non-clinical community-based crisis support service for adults experiencing a mental health crisis in the London boroughs of Lambeth, Lewisham and Southwark.

What we do:

  • Non-judgmental emotional listening support
  • Working to reduce feelings of isolation and distress
  • Promote feelings of belonging
  • Signposting to relevant services, other suitable organisations and resources, however we are not an Advocacy or befriending service
  • We are a stepping-stone to longer term support and services
  • To support the person in distress before they reach crisis point, and help guide them towards appropriate professional support if necessary

Reach out to us

Freephone: 0300 123 1922

Our Out of Hours Crisis Helpline is open from:
Monday – Friday: 6pm – 12am
Saturday and Sunday: 12pm – 12am