What We Do
Family Support
Our Family Support team offers advice, support and information to families and carers of people we support.
Family members have knowledge and expertise that they have acquired during a lifetime of knowing and loving a person.
It is our role to listen to, value and respect family members. By working together, we can ensure each person has the right support provided by the right people in their life.
Our experience has shown that many families have support needs which may not be recognised or met.
How we can help
We have a family support team who would be happy to support you. Please contact the team on familysupport@certitude.london and someone will get back to you as soon as possible.
Time for Families events
We also hold monthly “Time for Families” evenings, for family members of the people we support, where you can catch up with the family support team and meet other families.
These events are held virtually on ‘Zoom’. If you would like to attend, please email familysupport@certitude.london.
We also now have a members only Family Support Facebook Group for family members of the people we support. If you are interested in joining please email familysupport@certitude.london.
Treat Me Right! advice and guidance
We can help you to make an emergency plan and fill out a hospital passport.
The Treat Me Right! team can give you advice on who your hospital liaison is, your rights in a medical situation as well as filling out the passport. Email them at treatmeright@certitude.london
