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The Harbour Mental Crisis Café

What is The Harbour Cafe?

The Harbour Crisis Café provides a relaxed, non-clinical setting for people who are in distress and need to talk to someone face-to-face. All our Peer Supporters have lived experience of mental health, addiction recovery and have supported many people in crisis. Because of this we a unique sense of empathy and understanding to those in need. You can talk to us about the difficulties you are experiencing, you are not on your own.

Come and visit us at the Harbour Crisis Café. We are open 7 days a week from 10 am – 2am. We are located inside Lewisham Hospital, in the building just opposite the Ladywell Unit in the Purple zone. The service is available to all Lewisham Residents on referral basis and you can visit us every day for up to 3 weeks.

Due to Covid-19 restrictions we can support up to 3 people at the same time in the Café for a maximum of up to 2 hours per person. No prior appointments once we have received your referral.

What do we do?

We provide individual face-to-face support over the course of 3 weeks from receiving your referral by offering:

  • Non-judgmental emotional listening support
  • Working to reduce feelings of isolation and distress
  • Promote feelings of belonging
  • Reducing feelings of isolation, distress and promoting feelings of belonging
  • Signposting to relevant services, other suitable organisations and resources, however we are not an Advocacy or befriending service, and do not provide advice on benefits and housing.
  • Connecting you to the local community
  • We are a stepping-stone to longer term support and services

Eligibility and referral:

We provide individual face-to-face support over the course of 3 weeks from receiving your referral by offering:

  • You must be 18 years of age or older
  • You must reside in the London borough of Lewisham
  • Need support with a mental health crisis
  • Be referred by a Health Care professional (this includes GP, key workers, iAPT services, A&E, other organisations and charities)

The Harbour Crisis Café is a joint partnership between Certitude, University Lewisham Hospital and South London & Maudsley.

For further queries or questions about the Harbour Mental Health Crisis Café please contact us:


020 3192 6722

The Harbour Crisis Cafe, University Hospital Lewisham, Lewisham High Street, SE13 6LW