Treat Me Right! was commissioned by Health Education England to provide learning disability champion training to community and advice services, including the Citizen’s Advice Bureau, and the Patient Advice and Liaison Services (PALS).
The Treat Me Right! Project has historically supported people with lived experience to work with medical establishments in order to educate staff delivering patient care in how to adapt their services to better support those with learning disabilities and/or autism. However, the team found through their work that very few people with disabilities and their families and carers knew what their rights were when accessing these services. The team wanted to make sure that individuals, families and carers knew their rights, as well as community and advice organisations, which were often the first port of call.
Between August 2018 and July 2019, the Treat Me Right! team delivered 95 training sessions in 27 London boroughs. They trained over 800 people in 60 different teams. The training was well received by all, and follow up surveys showed that the staff who had undertaken training felt more confident in supporting those with learning disabilities and/or autism and they would change the way they communicated.
Treat Me Right! trainers John and Anne