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Latest News

Working for a Mental Health Crisis Helpline During Coronavirus Lockdown May 28

Solidarity in a Crisis (SIAC) is Certitude’s out-of-hours mental health crisis helpline in South London.  Carolin Sternecker is one of our Peer Supporters with the service and has been supporting callers during the Covid-19 lockdown. She talked to us about what impact the lockdown has had on people’s mental health… Carolin Sternecker, a SIAC Peer […]

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Thank you for your help May 27

Since being restricted to our homes, and with the closure of our usual activities, life has been challenging. We have been bowled over by the demonstration of creativity, patience and love from people we support, our incredible support teams, central services staff, volunteers – and people like you, who continue to support us during this […]

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Calls to mental health crisis helpline in London almost double during lockdown May 18

Solidarity in a Crisis, which operates an out-of-hours mental health crisis helpline in Lambeth, Lewisham and Southwark has seen a dramatic rise in calls since the beginning of the lockdown.   In April, calls increased by 46% compared to February and 87% compared to January 2020. Calls to the helpline are expected to be even […]

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The ‘New Normal’ May 18

Have you ever wished you had more time to learn a musical instrument, to cook, to garden, to decorate, to read, to clear out all that clutter? Janice Joannou, Certitude’s Head of Learning & Organisation Development, thinks some of us may now be careful what we wish for…  Janice, Head of Learning & Organisation Development Big […]

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Embracing The Unknown: My New Role During Lockdown May 06

Magda is a Certitude Support Worker, who has recently moved from working at a day centre to a ‘Supported Living’ house to help the team during the Covid-19 crisis.  Here she writes about her experiences working with a new team in a new environment and what she is learning along the way.  Magda, a Certitude […]

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Certitude Covid-19 Update Apr 27

You might be wondering how the current situation is directly impacting the 1500 people we support across London…

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Tribute to Barbara West Apr 23

Barbara West, a wonderful woman who lived in Isleworth and whom we supported for many years, sadly died in hospital recently, having been diagnosed with Covid-19. This week, BBC Breakfast featured a wonderful tribute to Barbara, in which her sister, Frances, and Certitude CEO, Aisling Duffy, remembered her life and raised issues about the impact Covid-19 […]

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Celebrating Autism Awareness Week Apr 03

For Autism Awareness Week we sat down (virtually) with one of our staff members, Ben, to talk about his experience as someone with autism. Ben, a Certitude Outreach Support Worker When did you know you had autism? I first heard the word when I was diagnosed at nine years old. I was one of the […]

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Supporting Communities & Fighting Labels: Angela’s Story Mar 19

At the heart of Certitude are at its inspiring people, many of whom are following their passions both inside and outside of work. Angela is a manager at Certitude & a model Angela Selvarajah, a manager at Lancaster Avenue, is using her voice and leading the way in a confident new endeavour that is close […]

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Coronavirus Mar 18

Certitude continues to follow the advice of Public Health England and the Government’s guidance in relation to the support we provide to people in London, in particular the information related to guidance on residential care provision and guidance for supported living provision. For the last few weeks, we have been putting into action our Organisational […]

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