Home / Embracing The Unknown: My New Role During Lockdown
So it happened. The decision to close Certitude’s day centres has been made. Now I’m standing in front of the door of a Supported Living house, expected to work here, temporarily. Pressing the bell, I feel confused and unsettled. What am I supposed to do? How can I transfer my skills and knowledge into such a different environment than the one I’ve known for such a long time?
I ask the support workers who already work here hundreds of questions, with hundreds others still in my head. Supporting people for almost 5 years, I feel like I’m starting a new job, not really sure what to do, but with the same desire as always:
Let’s start with that – the routine. I’m not talking about my routine. I am here for these people, and they struggle even more than I do. Their lives used to be so busy and their schedules full of activities; shopping, day centre, lunch, open sessions, cinema, pub. Yet all of this just disappeared from their lives within a few days. It is so difficult to comprehend. I don’t have to know them well to see the impact of lockdown on their life and mood. The importance of routine to human beings is often overlooked.
So I am learning. I am taking it day by day with simple steps, asking many questions, without expectations and with a lot of gaps to fill. Through growing my knowledge, observations, experience and conversations, through bonding, having help from my new team mates and working my first lone shifts, slowly, gradually, the tension starts to ease…
It is all doable and it feels so good when you see that somebody you have only known 2 weeks is starting to trust you and allow you to be a part of their life.
There is another aspect to this: I feel even more appreciation for my job. Not only can I leave my home, but I can do something meaningful, I can make a difference to somebody’s life, I can learn new things, I can develop and improve. Of course at the same time I can feel a bit overwhelmed with some tasks, confused about where all this clothing, belongs, panicky about cooking this huge lamb leg – but it takes my mind off everyday worries and overthinking.
Thank you to all people I support; I received and learnt so much from you! Thank you to my current team for your help, patience, understanding and for sharing your knowledge with me. And thank you to my original team as you are doing exactly the same as me, facing those challenges and overcoming them so beautifully. You are all an amazing bunch of people and I am so grateful I can share my path with you!
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Certitude is a Registered Society incorporated under the Co-operative Community Benefit Societies Act 2014 30891R. Incorporating: Support for Living | A Registered Society incorporated under the Co-operative Community Benefit Societies Act 2014 27062R. Southside Partnership | Company No. 2599171. Registered Charity No. 1010187. Yarrow l A Registered Society incorporated under the Co-operative Community Benefit Societies Act 2014. 26315R. Registered office: 31-33 Lumiere Court, 209 Balham High Road, London, SW17 7BQ. Group VAT No. 991 2415 14