Certitude is governed by a Board of voluntary non-executive directors which meets on a regular basis, defining the strategic direction of the organisation and offering support and guidance to the Leadership Team. In addition to the full Board, Committees are held which focus on HR, Finance and IT, Quality and Performance and Audit and Risk Management.
The day-to-day operations of the Certitude group are managed by the Leadership Team who are accountable to the Board of Trustees.
Chair, Chair of the Support for Living Board and Vice Chair of the Audit & Risk Committee
Eleri worked for BBC Television for 25 years, mostly as a Contracts Executive, negotiating fees for artists and contributors. She was elected as a Councillor for the London Borough of Ealing for 16 years where she served as Chair of Social Services and Chair of Employee Relations. From 1996-2006, Eleri was appointed as a Chair of a Mid Wales NHS Trust where she was responsible to the Welsh Assembly Government for the overall performance of a £50 million Acute and Community Trust employing 1100 staff. Eleri has also served as a Lay Member of the Employment Tribunal Service and the Valuation Tribunal Service. Eleri finds her role as Chair of Certitude very rewarding and continues to be inspired by the many achievements of the organisation and staff.
Nick’s background is in Housing having most recently Chaired MacIntyre Housing Association for 9 years. Nick is retired after a career working in senior housing roles in local authorities. He is a surveyor with a passionate interest in the special needs housing sector, Nick has recently completed a 9-year term as Board Member and Chair of a housing association supporting people with learning difficulties, and as a Board Member of the parent general purpose housing association. In a professional capacity, Nick has gained experience across a wide range of property disciplines and has latterly specialised in sustainable housing accommodation and fighting fuel poverty. Nick is a Fellow of the Royal Institution of Chartered Surveyors and holds an MBA from Henley Business School.
Bayo has over 20 years managing training, employment and business support projects. Bayo has also held various non-executive director positions, including ten years’ experience on the Boards of Catalyst Housing Association and Oxleas NHS Foundation Trust. Bayo feels passionately about the need for continuous improvement in mental health and community wellbeing.
Professor Sally Glen
Chair of Quality, Performance & Compliance Committee
Sally is an academic and a registered nurse. Her research interests are health and social care ethics and the education of health and social care workers. She currently works at the University of Greenwich. She has held several Executive level posts in higher education and NHS Non-Executive Director posts. She is currently a Non-Executive Director, the “Speak Up Guardian” and lead Non-Executive Director for Adult and Children’s Safeguarding at West London Mental Trust. She Chairs the Mental Health Act and Deprivation of Liberties Committee and Workforce Committee. Sally is also lay member of the City and Hackney Children’s Safeguarding Board and a member of the Metropolitan Polices’ Children’s Safeguarding Reference Group. She is a Governor at a Hackney Primary where Sally is Vice Chair and has lead responsibility Governor for Safeguarding, Special Educational Needs and Behaviour. Sally is Samaritan Listener and Outreach Listener.
Dianne is Director of Equilibrium Mediation Consulting and Managing Partner of Synergised Solutions. She is a writer and author of Business Culture Review. Dianne has worked for the Private and Public Sector for over 20 years, her HR Consultancy has a strong focus on Equality and Diversity, supporting businesses to recognise the importance of staff wellbeing, representation and to respect and value all who work within an organisation. Dianne is the Founder of #EthnicityPayGap movement, bringing awareness of the issues that those with an ethnic background face in relation to pay. She has a passion for championing the benefits of a diverse workforce and has written several articles on this subject which has been republished on many social media sites. Dianne is a Board Advisor for Society of Emotional Intelligence (UK). She also gives support to A2i Dyslexia charity and is a Mentor for the Stephen Lawrence Foundation. She has recently signed up to be a role model and mentor for BTEG. Dianne was nominated for Entrepreneur of Excellence - National Diversity Awards 2019 and Women Trailblazer - Wintrade Awards 2019
Chair of the Southside Partnership Board, Vice Chair of Quality, Performance and Compliance Committee
Kate was Chief Executive of a charity running care homes for older people and, prior to that, a senior civil servant in the Department of Health. Kate has had several trustee/non-executive roles and is currently Chair of Age UK Sutton, a trustee of Self Management UK and a school governor.
Vice Chair of Certitude Board, Vice Chair of SFL Board, Chair of HR Committee, Chair of Nominations Committee
Philippa was a former Director of Human Resources, Barnardos and has extensive experience in human resources and employment law. With additional sentence: “Philippa’s sister, Susy, has learning disabilities. Susy lives her life to the full, supported by a specialist organisation in the West Midlands and her family”.
Laura is a Communications professional, with experience of working with charities and in the private sector. She previously worked for ITV and Sky as a journalist, before moving into PR and taking up a role with the Royal Household. She currently works in External Communications for a management consultancy. Laura finds her work as a Board Member for Certitude both fascinating and rewarding, and is always keen to meet staff and those Certitude supports to hear more about their experiences.
Chair of Finance & IT Committee, Chair of Audit & Risk Committee and Vice Chair of SSP Board
Sue was an accountant employed as CFO of a large independent media and communications agency. Sue has extensive experience in all aspects of SMEs and is familiar with accounting for charities.
Co-optee, HR Committee
Bernard is employed in the human resources field, specialising in pay and reward. He is currently employed by Action for Children and is married with three grown up sons.
Co-optee, Quality, Performance and Compliance Committee
Michael is a political journalist and the parent of a quadriplegic son, Edward, who lives in a Certitude home. He retired as Associate Editor (Politics) of The Sunday Times in 2002 and worked previously on The Times, Daily Telegraph and Financial Times. He is chairman of Mencap’s Orpington and Bromley Gateway Club and is Baroness Boothroyd’s parliamentary researcher in the House of Lords.