Certitude's Leadership Team
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Aisling Duffy
Chief Executive
Aisling’s career began as a support worker, supporting people with profound and multiple learning disabilities. She first established a group where people with learning disabilities co-produced and informed how an organisation works in the 1990s, setting her leadership style as a CEO.
At Certitude, Aisling continues to champion initiatives that enable people with learning disabilities and mental health support needs to find employment, learn new skills and develop their talents.
Through her role on the Boards of VODG and NDTi, Aisling works to improve the quality of support nationally, ensuring people’s voices are heard, respected and acted upon. In 2022, Aisling was awarded the Lifetime Achievement Award at the National Learning Disability and Autism Awards.
Nicholas Campbell-Watts
Director of Strategy and Transformation
Nicholas joined the organisation in December 2004, with a background in the not-for-profit and statutory sector, developing and providing services for people with complex health and social care support needs, and working with marginalised communities facing discrimination and disadvantage.


Caroline Fraser
Director of People & Organisational Development
Caroline has over 25 years’ experience working in senior HR/People roles in public, not-for-profit and private sectors. She has worked in organisations with a strong reputation for both customer focus and the engagement of their people – including the NHS, Boots the Chemist Group, Laura Ashley, Warwickshire Council, Sport England and Barnardo’s.
Caroline has a passion for working with organisations and engaging and developing their people to deliver the organisation’s vision and strategy and always focusing on those the organisation supports. She believes that “people make the difference”.
Christo Gouws
Director of Digital
Christo joined the organisation in January 2022 and he has over 15 years’ experience working in Technology and Transformation focusing on the not-for-profit sector. Prior to joining Certitude Christo was the Director of IT and Transformation at Network Homes, successfully delivering a significant transformation programme impacting all parts of the organisation.
Christo is passionate about the positive impact that becoming a Digital First organisation will have on our colleagues and the people we support.


Emma Main
Director of Operations & Improvement
Emma has worked within social care for over 25 years, starting as a support worker with young homeless people and working in a variety of different management roles over the years.
Emma has worked for both large housing associations and charitable trusts.
Marianne Selby-Boothroyd
Director of Development
Marianne has been supporting people with learning disabilities and mental health support needs since 1993, working her way from being a support worker to becoming a Leadership Team member in 2001.
Marianne has worked in a number of roles and has particular experience in supporting people and families who find it challenging to get the right support. She has experience of person-centred approaches and organisational and staff development.


Sanjay Shah
Director of Finance & Housing
Sanjay joined the organisation in February 2007 as the Director of Finance. Prior to this he was the Deputy Director of Finance at the MS Society for seven years. Sanjay has extensive experience of the health service, having worked in various senior positions in a number of NHS bodies across London.
Sanjay is a Fellow of the Chartered Institute of Certified Accountants and has an MSc in Charity Finance from CASS Business School.
The Board
Certitude is governed by a Board of Trustees which meets on a regular basis, defining the strategic direction of the organisation.