We believe everyone is unique
We support people to develop new skills, meet new people and live the life they want – so they can bring their own unique brilliance to the world. We all experience the world in different ways. We all have our own hopes and dreams, goals and ambitions. We believe there is strength in this diversity – and nowhere is that more evident than in London.
Our organisational values underpin everything we do:
Inspired by people
We can only be successful in our support by working alongside people we support, their families, carers and local communities.
Trustworthy and dependable
We are reliable; we understand the stability that our support can provide to people and their families.
Working together
We believe in people and their capabilities; everyone has skills, strengths and something to offer.
Continuously improving
We are always looking to improve the quality of our support
Where we work
We work in 17 boroughs across London, predominantly in west and south London.
Learn more about us
Our people
We employ over 1,500 people who are committed to providing high quality support.
Our Board
We are governed by a Board of Trustees, who define our strategic direction.
Work for us
We are always looking for ambitious people to join our growing teams across London.
Our Strategic Vision
Our Forward Plan 2022 – 2025, sees us planning big and being local.
Developed through engaging with people we support, their families, colleagues across Certitude and our external partners, it will helps us to focus on our mission.
CQC ratings
All our registered care homes and domiciliary care services are regulated by the Care Quality Commission (CQC).
You can access our latest CQC reports here.
Annual Review 2021
Find out how people across the organisation have demonstrated the Certitude traits that make our organisation what it is – loving, brave, unconventional and London.
